Home » My Testimonials

Everyone loves to share their great experiences.

Scroll down to see for yourself.

To leave yours, click here

 

Read client testimonials.

“My husband and I had the pleasure of working with Lisa Perta during the summer of 2017.

We so enjoyed working with her in the days leading up to our closing. Her attention to detail, prompt response time, and warm demeanor were always at the forefront. We feel fortunate to have had her guidance and professional expertise as we closed on our first home!”

– Jen C.

“Benchmark & Lisa Perta — worked tirelessly to make my mortgage experience a success.”

– Theresa S.

“We greatly enjoyed working with Lisa. She was personable, kept the entire process moving on time, and answered all communications quickly. She made the loan process extremely easy for us and we enjoyed working with such a thoughtful and friendly person!”

– Lindsey B.

“THANK GOD FOR LISA PERTA!!! I DON’T THINK ANY OTHER PERSON/COMPANY COULD HAVE MADE THIS WORK!!!”

– Corine M. Sworen | Lewith & Freeman Real Estate

“Lisa & Nancy kept me on track – made me feel as if I was a top opriority. Terrific communication all the way through the process!”

– Nicholas T.

“Lisa was great dealing with all the issues that came up.”

– Michael Pinko | Realtor, Lewith & Freeman

“On this transaction and with our last transaction, Laura H., Lisa Perta went above & beyond anyone’s expectations for customer service. Both clients needed a “little” more attention than most, and Lisa’s services insured a smooth transaction. Kudos to LISA!!”

– Mary Donovan | Realtor, Lewith & Freeman

“We have not worked with Benchmark Mortgage before. We have however, worked with Lisa Perta on our first mortgage. Our experience as first time home owners and applying for our first mortgage was very easy. From the time we applied for our mortgage until the day we closed on our home was less than 3 weeks! We came to Benchmark because of Lisa’s expertise and our personal experience with her in the past. Lisa made our refinancing easy. The timing was quick, especially with the Christmas Holiday season. If we need to refinance, or apply for another mortgage for a new home, we will follow Lisa wherever she may be at the time.

We would rate your communication, timeliness and personal interaction with your staff as excellent! Our dealings with Lisa, Kerry Markus and other office personnel were wonderful. Everyone was courteous, kind and very informative. Kerry personally called us after hours to answer questions. Lisa personally drove to our house to make sure paperwork was submitted by the deadline when we had an online error in electronic signing. Lisa also, worked with my husband’s schedule for the closing date and time (8 a.m.!).

Our expectations and timeframes for our transaction were met. Especially with the Christmas Holiday season during our application process.

When thinking back on our experience using Benchmark, what stands out most in my mind is the kindness shown to us from the very beginning. The first day of contacting Lisa and meeting her at the Shavertown Office, both she and the staff went above and beyond. After dropping off the initial paperwork to begin the process, my car broke down in the office parking lot. Lisa stayed late with me until it could be towed. Office staff offered me coffee and something to eat while I waited. and as I left, Lisa gave me a poinsettia for the Christmas Holiday. And that was even before we had officially chosen Benchmark as our mortgage company. Little things like that, showing we were more than just a customer; we were treated like family, makes your company stand out.

We would absolutely recommend our family and friends to Benchmark Mortgage.

Thank you for everything. Your company has made the mortgage process easy and not as scary as it seems to be.”

– Melissa W. | Wilkes-Barre, PA

“I was able to receive and respond electronically throughout the day. Everyone involved was always available to answer any questions, we had a very good experience.”

– Amanda, Mountaintop

“Lisa Perta was outstanding from start to finish! Made everything easy.”

– Dave & April, Wyoming

“Lisa Perta was so polite and answered all of our concerns. She is the Best!!”

– Doug, White Haven

“Lisa was very good. On top of everything, good communication.”

– Randy, REALTOR

“Meeting Lisa was a pleasure. She did an outstanding job for me. Communication, dedication to help getting me the best rate possible. It was a nice easy transition for both me and my family.”

– Kenneth, Luzerne

“Always a pleasure working with Lisa Perta…”

– Geri W., Realtor

“Lisa Perta goes out of her way to make sure everything is taken care of. If anyone asks me to recommend a mortgage company, I always say Lisa Perta….”

– Mariam M., Realtor

“Lisa Perta was a pleasure to work with. She kept me up to date from day one. Would recommend her to my clients. Closed 2 weeks early!!…”

– Patty L., Realtor

“I would absolutely recommend MMG. Easy to work with. Flexible. No problems at all.”

– Stephen & Grace E., Mountaintop

“Lisa is always a joy to work with and I feel Lori was above and beyond with her follow-up with some of the issues we had.”

– Frank T., Tunkhannock

“Lisa was awesome! She is always on top of things and making sure everything was in order.The team answered my questions and resolved any issues quickly.”

– Laura S. — Wilkes Barre, PA 5/6/2014

“Lisa and her team were so helpful! They were great for a first time home buyer that knew nothing about this process.
Enjoyed the mortgage process.”

– Alissa K., Luzerne

“We like the fact of local processing. Lisa did a fantastic job meeting our needs.”

– Donald & Jody P., Dallas

“No matter when I called, Lisa always knew what was going on and had all the answers. Great experience.”

– Gary & Rosemary W., Hunlock Creek

“I liked the willingness Lisa had to accommodate my work schedule.”

– Pam J., Exeter

“I engaged the services of Lisa to help me with a very tricky and sensitive re-finance. She provided me with many options, and was patient with all of my questions, issues, and scenarios I presented her with. I came away with a fantastic mortgage and the experience was absolutely painless. Lisa gets my highest recommendation.”

– David W.

“Getting Loans approved is a crucial part in my Custom Home business and Lisa Perta makes it happen. Lisa has always done a fantastic job in helping my clients all the way to closing. If you want the best service and unbeatable rates call Lisa Perta, you will be glad you did.”

– Mark Romanowski – Romanowski Custom Homes

“I would absolutely recommend MMG. Easy to work with. Flexible. No problems at all.
Stephen & Grace E, Mountaintop”

– Dave S., Edwardsville

“Your office is very professional and made us feel like we were your top priority. Lisa and Lori were the best to work with. They really helped us put the “Sweet” in Home Sweet Home! Thank you for all of your hard work and dedication in making our dreams come true.”

– Christopher & Karen M., Swoyersville

“The best part about working with the team at MMG is Lisa Perta. Her can-do attitude and knowledge instilled confidence that the whole process would be completed and she came through in the end!”

– Laura B., & Jeanette G., Dallas

“The entire staff at Guaranteed Rate were wonderful to deal with. They were always professional, extremely helpful and as first time home buyers made the process very easy.”

– Michael H.

“Eric, Tina, Lisa and the entire staff were great! Received the best refi rate in town!”

– Francis K.

“This is my third loan with Eric McCabe’s group. I have dealt with Lisa Perta with my last two loans and she was exceptional. The staff is friendly and efficient. I will and have recommended your services and will continue to do so. Honest, best service, fast closings. Thank you and keep up the good work!”

– Shelley M.

“She was awesome! She is always on top of things and making sure everything was in order.The team answered my questions and resolved any issues quickly.”

– Laura S. — Wilkes Barre, PA 5/6/2014

“Lisa Perta is very easy to work with! She is the best loan officer ever!”

– Robert L. — Mountain Top,, PA 7/7/2014

“I felt I was receiving personalized service! Lisa Perta was always quick to respond, so very helpful, and took the time to help me understand parts of the mortgage process that I found to be confusing. Lisa and her team provided top-notch service!”

– Thomas G. Swoyersville, PA 7/17/2014

“Lisa Perta was just a pleasure to deal with! She was AWESOME!”

– Matthew J. — Wilkes Barre, PA 8/27/2014

“Lisa Perta was so helpful, patient and considerate. She goes above and beyond.”

– Renita F. — Wilkes Barre, PA. 9/17/2014

“I will always recommend Guaranteed Rate to everyone because of this personal experience with your company. Thank you to all involved personally and also behind the scenes.”

– Francis W. – Mountain Top, PA | Dec. 2014

“Very friendly!”

– William O., Forty Fort

“Great, personal and helpful!”

– Adam & Tiffany K., Swoyersville

“Enjoyed the mortgage process.”

– Alissa K., Luzerne

“We like the fact of local processing. Lisa did a fantastic job meeting our needs.”

– Donald & Jody P., Dallas

“No matter when I called, Lisa always knew what was going on and had all the answers. Great experience.”

– Gary & Rosemary W., Hunlock Creek


 

Tell Us About YOUR Experience!

 

In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

Are you a satisfied homeowner? Tell the world.

Use the form over there to Get Started.